Session inactivity

What is session inactivity?

Session inactivity logs a user out of the Metasys UI after a configured amount of time passes without activity on the computer or device.

What is the default session inactivity time?

The default session inactivity is 30 minutes.

How do I change the default session inactivity settings?

To change the default session inactivity for a user in Metasys UI, go to the User menu then Administrative Tasks>User Management. Select the user and click on the Edit User icon in the Actions column. Open the Account Settings tab and navigate to the Inactive Sessions section. You can select the Never Terminate option. This option allows the session to never expire. However, if the user's tablet or phone goes to sleep or if the user loses connection, the user is logged out and redirected to the login page. Alternatively, you can enter the time in minutes after which the user session will expire.

What happens when there is a session inactivity event?

You are redirected to the login page. After you log on again, you are redirected to the last page accessed.

Note: When the Metasys UI Help is open in another browser tab or window and a session inactivity event occurs, the Metasys UI Help remains open and active. If the Metasys UI Help is bookmarked, you can access the Metasys UI Help at any time without being logged into an active session of the Metasys system.