Usage Analytics

What is Usage Analytics in Metasys UI?

Usage Analytics is an optional web analytics service that tracks your use of the Metasys software. Johnson Controls can improve the Metasys software by gaining insights into your use of our software. These insights allow Johnson Controls to provide you with a better user experience.

You can enable or disable Usage Analytics in the Metasys UI either at the site level or at the individual user level. As an Administrator, you can enable Usage Analytics at both levels. As a Non-Administrator, you can only enable Usage Analytics at user level, provided that the Administrator has already enabled Usage Analytics for the entire Metasys site.

How do I enable or disable Usage Analytics as an Administrator for the first time?

When you log in to Metasys UI for the first time after you upgrade to 4.1, a Usage Analytics disclaimer appears together with the Metasys terms and conditions.

  1. Read the End User License Agreement in the Terms and Conditions window.
  2. If you want to enable Usage Analytics, select I want to opt in to help Johnson Controls improve the Metasys experience through collection of data on how I use Metasys's user interface. By clicking Accept & Continue below with the preceding box checked, I agree and consent to Johnson Controls' collection of such data. Note that this feature is not designed to collect your personal data, but if Johnson Controls receives such data it will be processed in accordance with our Privacy Notice.
  3. If you accept the terms and conditions, tap or click ACCEPT & CONTINUE.
  4. In the Data Sharing window, you can choose to share anonymous data for the entire Metasys site and you can choose to share your own activity on the site on an anonymous basis.
    Important: The default setting is that you ALLOW data sharing for the entire site, and that you OPT IN to share your own activity on the site.
  5. Tap or click DENY to deny data sharing for the site.
    Important: When you deny data sharing for the entire site, you cannot opt in to share your own activity on the site. Additionally, you opt out any users who previously opted-in.
  6. Tap or click OPT OUT to opt out of sharing your own activity on the site.
  7. Tap or click SAVE.

How do I enable or disable Usage Analytics as a Non-Administrator for the first time?

When you log in to Metasys UI for the first time after you upgrade to 4.1, a Usage Analytics disclaimer appears together with the Metasys terms and conditions. The disclaimer does not appear if the Administrator created your user account when Usage Analytics was set to OPT OUT for the entire Metasys site. The disclaimer appears if the Administrator decides to switch to OPT IN after creating your account.

  1. Read the End User License Agreement in the Terms and Conditions window.
  2. If you want to enable Usage Analytics, select I want to opt in to help Johnson Controls improve the Metasys experience through collection of data on how I use Metasys's user interface. By clicking Accept & Continue below with the preceding box checked, I agree and consent to Johnson Controls' collection of such data. Note that this feature is not designed to collect your personal data, but if Johnson Controls receives such data it will be processed in accordance with our Privacy Notice.
  3. If you accept the terms and conditions, tap or click ACCEPT & CONTINUE.
  4. In the Data Sharing window, you can choose to share your own activity on the Metasys site on an anonymous basis, if the Administrator enables Usage Analytics for the entire site.
    Important: The default setting is that you OPT IN to share your own activity on the site.
  5. Tap or click OPT OUT to opt out of sharing your own activity on the site.
  6. Tap or click SAVE.

How do I enable or disable Usage Analytics as an Administrator after installation and setup?

To enable Usage Analytics for the entire Metasys site, complete the following steps:
  1. Open the user menu in the upper-right corner.
  2. Tap or click Administrative Tasks.
  3. Tap or click Settings.
  4. Go to the Usage Analytics section in the default tab called General.
  5. You can choose to share anonymous data for the entire Metasys site.
    Important: The default setting is that you ALLOW data sharing for the entire site.
  6. Tap or click DENY to deny data sharing for the site.
    Important: When you deny data sharing for the entire site, you cannot opt in to share your own activity on the site. Additionally, you opt out any users who previously opted-in.
  7. Tap or click SAVE.
To enable Usage Analytics to track your own activity, complete the following steps:
  1. Open the user menu in the upper-right corner.
  2. Tap or click My Profile.
  3. Go to the Usage Analytics section in the Details tab.
  4. You can choose to share your own activity on the site on an anonymous basis.
    Important: The default setting is that you OPT IN to share your own activity on the site.
  5. Tap or click OPT OUT to opt out of sharing your own activity on the site.
  6. Tap or click SAVE.

How do I enable Usage Analytics as a Non-Administrator after installation and setup?

To enable Usage Analytics to track your own activity on the site, complete the following steps:
  1. Open the user menu in the upper-right corner.
  2. Tap or click My Profile.
  3. Go to the Usage Analytics section in the Details tab.
    Note: The Usage Analytics section only appears if the Administrator enables Usage Analytics for the entire site.
  4. You can choose to share your own activity on the site on an anonymous basis.
    Important: The default setting is that you OPT IN to share your own activity on the site.
  5. Tap or click OPT OUT to opt out of sharing your own activity on the site.
  6. Tap or click SAVE.